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Ozofresh Plug-In – Frequently Asked Questions

Written by The Ozofresh Team

Date Published: Wednesday November 26, 2025
Est. Reading: 6 minutes
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Hello there! We know you came here to find out more about our amazing little Ozofresh PlugIn, and there is also a good chance you are standing in a shop somewhere scanning the QR code on the box. So, here is what you are probably holding in your hand or wanting to know from seeing it on the internet:

Our plug-in odour neutraliser brings the same trusted technology used across care homes, hotels and UK holiday parks into a compact, affordable unit designed for everyday home use.

Whether you’re battling pet ‘perfumes’, a teenage bedroom odour, (you know the ones we mean, the type that seem to defy scientific categorisation), or persistent overflow bathroom and/or urine odours, the Plug-In gives you a clean-air solution without perfumes or chemical masking.

That’s the nutshell description! We have tried to answer any individual question you may have below. If not, contact us, or fill in our enquiry form here, and we will answer your question and solve your problem.

Let’s dive into the details, shall we?

 

What is the Ozofresh PlugIn?

The Ozofresh Plug-In is a small, low-energy odour-neutralising device that releases controlled, ultra-low levels of ozone (O₃). Ozone breaks down odour molecules at their source, permanently removing smells rather than covering them up.

This is the same core technology used by professional cleaning teams, care environments and hotels and is safe for continuous domestic use. Simply plug it into a standard UK socket and leave it to run.

 

How does it actually work?

The Plug-In produces very low levels of ozone, a naturally occurring molecule that reacts with odour-causing compounds in the air and on surfaces.

When ozone comes into contact with these molecules, it breaks them apart through a natural process called oxidation. Once the reaction is complete, the ozone simply reverts back to oxygen.
There are no perfumes, chemical residues or thick artificial scents, just clean, fresh, neutral air.

 

How does ozone work?

Ozone (O₃) is made up of three oxygen atoms. In nature, it is created by sunlight, lightning and atmospheric processes. In your PlugIn it is created by a special ‘cell’ in much smaller quantities.

Here’s what it basically does in your home:

  1. Ozone finds odour molecules
    Odours come from what are known as volatile compounds. Ozone attaches to them.
  2. It oxidises them
    This reaction breaks the odour molecules. It destroys the source of the smells by destroying the compounds
  3. It reverts to oxygen
    Ozone is unstable, so after the reaction, the leftover ozone converts back to O₂ (oxygen), leaving fresh air behind.

This is the same principle used in our high level professional odour-removal and virus protection equipment, but the Ozofresh Plug-In is specifically engineered to generate safe, ultra-low amounts suitable for occupied rooms in homes.

 

Is it safe to use in my home?

Yes. Absolutely!
The Plug-In runs at controlled, home-safe levels of ozone suitable for living rooms, bedrooms, bathrooms and hallways. It adheres to domestic-use guidance and is used throughout UK households, offices, caravans and holiday lets. The manual clearly explains where to place and use the PlugIn for safe, effective use. As you would expect from any air care or cleaning device, it should be used correctly.

Ozofresh has supplied ozone systems to regulated sectors, including care homes and hospitality, for more than a decade. Unless the device is misused and you follow a few fairly small safety procedures, the PlugIn will serve you safely, often well beyond its initial warranty period!

 

What types of odours can it remove?

  • Pet smells -Ideal for neutralising wet dog smells, litter trays, and other animal odours.
  • Urine odours - Effective outside bathrooms, in potty-training areas, and care situations at home.
  • Teenage bedrooms - Even if the source is unknown (let’s face it, that may be for the best), ozone breaks down the underlying smell so the room smells normal again.
  • Cooking odours - Perfect for removing strong food smells such as onions, frying, fish and spices.
  • Damp and stale odours - Excellent for refreshing closed-up rooms, small utility areas, caravans and holiday homes.
  • Caravan 'spring' odours - Leave the plugIn to run in your caravan when you open it up after the winter period, and it will clear the musty smell you often get. Then take it with you to top up the freshness on your trips.

 

How is the Ozofresh Plug-In different from a standard air freshener?

Traditional air fresheners:

  • Mask smells often with very heavy chemical fogs of perfume
  • Do not remove the cause, they mix with it, and mostly just create an unpleasant blend of perfume and the original smell
  • Require constant refills
  • Can create a blend of “old odour + artificial scent”

The Ozofresh Plug-In:

  • Neutralises odours permanently
  • Contains no perfumes or chemicals
  • Leaves the room genuinely fresh
  • Has no ongoing consumable cost
  • Has a 12 month warranty and will often last much longer
  • Uses scientifically proven ozone
  • Is based on professional commercial technology
  • Is engineered for safe, continuous home use

There is a full blog on ozofresh.co.uk here explaining this in more depth.

 

Where can I use the PlugIn?

In the home:

  • Living rooms
  • Bedrooms
  • Teen bedrooms and dens
  • Outside toilets
  • Hallways
  • Utility/laundry rooms
  • Litter tray and pet areas

Elsewhere:

  • Caravans and static holiday homes
  • Small offices and home offices
  • Holiday lets and guest rooms

Any standard plug socket in a small to medium room works perfectly.

 

Designed, Developed and Manufactured in the UK

The Ozofresh PlugIn is proudly designed, engineered and manufactured entirely in the UK.

  • The technology is built on over a decade of supplying professional ozone systems to care homes, hotels and cleaning specialists.
  • All design and testing is carried out in the UK to meet local safety and performance standards.
  • Manufacturing is done domestically, ensuring quality control, reliability, and ongoing product support.
  • Unlike many imported devices, this is a UK-engineered device optimised for UK households and their typical room sizes as well as meeting the rigorous UK safety standards.

 

Technical Specifications

Technology:

  • Ultra-low-level ozone generation (no perfumes, no chemicals)

Coverage:

  • Ideal for rooms up to approximately 10–20 m²
  • Performance may vary depending on airflow and room layout

Power:

  • Standard UK 230V mains plug
  • Very low energy consumption (pennies per week)

Operation:

  • Designed for continuous use
  • No cartridges, gels or consumables required

Construction:

  • UK-designed and UK-manufactured
  • Durable ABS casing
  • Built-in ventilation and heat management

Ozone Output:

  • Controlled, safe, domestic-level output suitable for occupied rooms
  • Specifically engineered for long-term, low-level exposure environments

 

Does it use much electricity?

No.
The PlugIn usually costs only pennies per week to run, making it far more cost-effective than buying aerosol cans or refill cartridges.

 

Do I need to replace cartridges or buy consumables?

No.
The PlugIn has no consumables. Once it’s plugged in, it simply works.

 

Does it produce a scent?

Not really.
Ozone neutralises odours rather than adding fragrance. Your room will smell clean and neutral, not perfumed. When it is running, the PlugIn produces ozone, which has a sort of clean, fresh smell. A lot of people say it is like line-dried washing. This will soon dissipate and return to fresh air. Where a perfume is sprayed in the air to linger and add a smell, ozone destroys the odour and vanishes. It doesn’t produce a smell because it is designed to get rid of smells.

 

Can I leave it running all the time?

Yes.
The Plug-In is designed for continuous, unattended operation in occupied areas. It is totally safe for background use. That said, when it has done its work and the odour is gone, feel free to switch it off and move it where it is needed next.

 

How soon will I notice a difference?

Many users notice the difference within a few minutes, but the plugin can run as long as you need it. Stronger odours may take a little longer and, of course, it will depend on whether the source of the odour is still there as to how long the PlugIn needs to operate.

 

Will the scent of ozone be strong?

No, it is a background, light, fresh air smell, similar to the one you get after a thunderstorm or at high altitudes and any ozone you notice will be residual and soon turn to oxygen. If you do feel the ozone scent is very noticeable, well, that just means the PlugIn has probably done its job, and you can turn it off until the unpleasant odour returns. Once the source of the smell has gone, move the PlugIn to its next job.

 

Who are Ozofresh

Ozofresh is the UK’s market leader in ozone-based odour control with over a decade of development and specialist odour control experience. Our equipment is used by care homes, hotels, cleaning firms, caravan parks and housing providers across the country.

The PlugIn brings this proven, professional-grade technology into your home in a safe, compact and affordable format.

Need more information?

Call us on 0844 248 0107
Quick Contact
Watchman (Ozone) Trading as Ozofresh
50 ICON Centre
Eastern Way
Daventry
Northants
NN11 0QB
Watchman (Ozone) Limited is a company registered in England and Wales with company number 07694084
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