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Odour Control for Care Homes, Designed for the UK Care Sector

Written by The Ozofresh Team

Date Published: Friday January 23, 2026
Est. Reading: 5 minutes
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In a care home, air quality is about far more than comfort. Care Professionals tell us that it directly affects dignity, wellbeing, staff morale, visitor confidence and regulatory compliance.

Unpleasant odours are simply not welcome in elderly and long term care. Those associated with incontinence, medical treatments and stale rooms are a particular bugbear. Unfortunately, even in the newest of facilities, poor ventilation, odour pooling, and high-use communal areas, can result in persistent and returning odours. These are not only distressing for residents, but they can also influence room occupancy decisions and inspection outcomes.

The Care Quality Commission (CQC) expects care environments to be clean, hygienic and free from offensive odours. For care providers, that means you need to think about going beyond masking smells with chemical perfumes. The truth is, they often just mix with the odour and make it more obvious, and the long term cost is not to be ignored. The best option, financially and practically, is usually investing in solutions that remove odours at source and prevent them from returning.

That’s exactly where Ozofresh comes in.

 

Built in Response to Care Homes, Trusted Across the UK

Ozofresh products are not generic air fresheners adapted for care use. They are UK-designed and manufactured, ozone based, solutions, developed with direct input from care home providers who needed something that actually worked to destroy odours, such as incontinence. They wanted a solution that dealt with the problem safely, continuously and cost-effectively.

Today, Ozofresh systems are in use in care homes throughout the UK, forming part of daily housekeeping, odour control and infection-control routines. Their effectiveness has also led to widespread adoption across hotels, holiday parks, caravans, veterinary practices and private homes, but care has always been at the heart of the design.

 

Resident Rooms – Dignity and Comfort Via 24/7 Odour Control

Resident bedrooms are personal spaces. They are meant to be a safe place of comfort and rest. Unfortunately, odours from incontinence and medical products, coupled with poor airflow and the absorption of odour particles by soft furnishings, can quickly undermine comfort and dignity if not dealt with properly. Perfumes and scented oils, at best, cover the odours and leave them lingering as persistent background smells.

It’s off putting for visitors and the care team, and worst of all for residents, it is an unpleasant daily environment.

Let’s take a quick look at the products we designed to help.

 

The Ozofresh PlugIn – Designed Specifically for Care Homes

The UK-designed and manufactured Ozofresh PlugIn was initially created specifically for care homes as a cost-effective, non-perfumed odour control solution suitable for 24/7 use in occupied resident rooms.

Key benefits include:

  • No fragrance or masking smells
  • Continuous attraction and neutralisation of odour molecules
  • Safe for constant use around residents and staff
  • Minimal maintenance and running costs

As a result, thousands of Ozofresh PlugIns are now in daily use across the UK care sector, helping providers maintain fresh-smelling rooms without intrusive perfumes or sprays.

 

Deep Odour Removal in Bedrooms and En-Suites

For rooms with persistent or historic odour issues, such as between occupancies or following specific incidents, deeper treatment is often required. The plugin is a little miracle when it comes to daily odours, but for the spot issues, you need something more powerful.

Used as part of a structured cleaning and turnaround routine, it ensures rooms smell genuinely fresh, not “cleaned over”.

 

Eclipse Pro Ozone Generator

The Eclipse Pro is ideal for use in empty rooms during occupancy change or by temporarily removing the occupant. Typical use would be:

  • Resident bedrooms and en-suite bathrooms
  • Deep odour removal when rooms are vacant
  • Destroying the odour-causing bacteria and pathogens
  • Drawing odour from soft furnishings (may require repeated treatment)

As long as the source of the odour has been cleaned, the Eclipse Pro will remove the lingering odours and leave you with a clean, fresh room with great air quality.

 

Communal Areas – First Impressions Matter

Reception areas, corridors, lounges and dining rooms are notorious for being high-traffic spaces where odours can quickly accumulate. These areas heavily influence how families, professionals and inspectors perceive your care home and are part of the overall comfort of your care environment.

Persistent, deep-set odours are often a problem and, unfortunately, they will return with use. However, that problem is not insurmountable.

 

Eclipse Pro Max – Large-Area Odour Control

The Eclipse Pro Max is designed for:

  • Receptions and entrance areas
  • Resident lounges and communal rooms
  • Dining areas and shared corridors

Its higher output allows rapid treatment of larger spaces, permanently removing odours rather than masking them. Once treated, background control using PlugIns helps maintain a consistently fresh environment throughout the day.

Use on a regular scheduled cycle for when the rooms are out of service, as well as temporarily empty rooms for those unavoidable ‘spot issues’ that are an unfortunate part of caring for your residents.

 

Bathrooms, Utility Rooms and Clinical Areas

Bathrooms, sluice rooms and utility areas are common sources of recurring odours, particularly where moisture and organic waste are present.

A combined approach works best:

  • Eclipse Pro or Pro Max for scheduled deep treatments
  • Wall Mounted Aura Devices for timed ozone odour control
  • Ozofresh PlugIns for ongoing odour prevention in adjacent areas

Combined in this way you have a working defence system that stops odours spreading and reduces the need for unnecessary cleaning.

 

More Than Odour Control, the Eclipse Pro Supports Infection Reduction

The Eclipse Pro and Eclipse Pro Max don’t just remove odours. They can also play a role in wider infection-control strategies.

Ozone technology has long been used to:

  • Reduce airborne pathogens
  • Inactivate viruses and bacteria on surfaces
  • Support cleaner, healthier indoor environments

This is a more specialised requirement so, if you’d like to discuss how these systems can help protect against virus spread, and how to use them safely within your care home, please contact Ozofresh for tailored advice.

 

Why Effective Odour Control Matters

Consistent, reliable odour management matters because it not only affects the team and the residents, but it is also a major source of distress for visitors. No matter how clean your facility is, as soon as a relative or CQC gets the slightest hint of incontinence odour, they jump to the wrong conclusion about cleanliness and hygiene.

Better air quality and odour control:

  • Improves resident comfort and dignity
  • Creates a welcoming environment for visitors
  • Supports staff wellbeing
  • Reduces complaints linked to smell
  • Helps demonstrate compliance during CQC inspections

Care homes that smell clean feel well-run, and that perception matters.

 

The UK’s Go-To Odour Control Response for Care Homes

Ozofresh solutions were shaped by real-world care home challenges, and they continue to evolve with input from the sector. From the Ozofresh PlugIn designed for 24/7 resident room use, to the Eclipse Pro and Pro Max for deep treatment and infection support, these systems are now the most trusted odour-control standard across the UK.

If you’d like help choosing the right combination for your care home, get in touch with Ozofresh today, or fill out our form here for advice on your particular circumstances

Need more information?

Call us on 0844 248 0107
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Watchman (Ozone) Trading as Ozofresh
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Northants
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Watchman (Ozone) Limited is a company registered in England and Wales with company number 07694084
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